General Company FAQ's
We're here to help you!
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What are your hours of Operation?
How do I place an order?
How do I pay for my order?
Does Imprint offer financing?
If a product is not listed, can it still be ordered?
Can you ship outside of the United States?
What is product turn-around time?
Are you available for onsite consultations?
Do you offer technical Assistance?
Where are you located?

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What are your hours of operation?
Imprint Enterprises, Inc. is open Monday through Friday 8am – 5pm Central Time.

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How do I place an order?
You can place orders via phone, fax, EDI, mailed purchase order, or on-line.

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How do I pay for my order?
Prepayment is required for all new Imprint customers. For your convenience, we accept Visa, MasterCard, and American Express as forms of payment. An open account billing option may also be available for current customers in good standing, subject to credit approval and limits. If you are unable to pay by credit card, please call for other prepayment options. All orders are subject to the Terms and Conditions of Imprint’s Order Acceptance Policy.
For more information, call us at 1-630-505-1700 x218 or 800-433-4512 x218.

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Does Imprint offer financing?
Yes, we offer a variety of leasing and financing options from third party financial companies. For more information, call us at 1-630-505-1700 x218 or 800-433-4512 x218.

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If a product is not listed, can it still be ordered?
Yes, our list of products is extensive, they cannot all be listed. Please call and we'll be happy to help.

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Can you ship outside of the United States?
Yes, we ship worldwide!

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What is product turn-around time?
With our numerous locations, we can ship within 1-3 business days.

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Are you available for onsite consultations?
Yes, We're a face to face marketing solution. Please call and we'll be happy to schedule an appointment.

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Do you offer technical assistance?
Yes, we offer comprehensive technical assistance, that includes both pre and post sales, on-site and depot service plans. For more information, call us at 1-630-505-1700 or 1-800-433-4512.
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Where are you located?
Imprint Sales Offices
Illinois Office
555 N Commons Drive
Aurora, IL. 60504
Phone: 800-433-4512
Fax: 630-505-1511
Minnesota Office
1259 Gervais Ave
Maplewood, MN 55109
Phone: 800-646-9099
Fax: 651-488-8664
Illinois Office (St. Louis Area)
11 Willow Trail
Collinsville, IL 62234
Phone: 800-486-6988
and 618-344-5878
Fax: 636-936-1373
Georgia Office
6573 Warren Dr., Suite C
Norcross, GA 30093
Phone: 800-433-4512
Fax: 630-505-1511
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We accept Visa, MasterCard, and American Express cards