Returns and Exchanges

To qualify for return, the following conditions must be met:

1. For all returns for credit, Imprint Enterprises must receive all merchandise within 30 days of purchase. Merchandise returned after 30 days from the date of original invoice will be treated as a return for repair or exchange and no credit will be issued.
2. All packages must be sent to Imprint Enterprises Supply in a double boxed via prepaid freight with a copy of the invoice.
3. All merchandise must be received in its original packaging in re-saleable condition and include all parts, accessories and/or manuals.
4. Merchandise returned which is tested functional and without defect will be subject to a processing fee of up-to 15% of the product price.
5. Shipping costs will not be reimbursed.